Privacy Policy

At ba99p, we take your privacy seriously. This Privacy Policy explains in plain terms what personal information we collect when you use the ba99p platform, why we collect it, how we use it, and the choices you have regarding your data. By accessing or using ba99p, you agree to the practices described in this document.

This policy applies to all users of ba99p, including registered account holders and visitors browsing the site from Bangladesh. We handle all data in line with applicable digital privacy standards and our internal security protocols. If you have questions about anything in this policy, our support team is available to assist you.

1. Information We Collect

ba99p collects personal information that you provide directly to us, as well as certain technical data generated when you use our platform. The categories of information we may collect include:

• Identity information — your full name, date of birth, username, and profile picture (if provided).
• Contact details — your email address, phone number, and residential address (city, district, division within Bangladesh).
• Financial data — payment method details related to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other supported methods; transaction history and account balance records.
• Usage data — pages visited, games played, session duration, bet history, bonus activity, and feature interactions on the ba99p platform.
• Technical data — IP address, browser type, operating system, device identifiers, time-zone setting (BST UTC+6), and referring URL.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. We also do not knowingly collect any data from individuals under the age of 21.

2. How We Use Your Information

ba99p uses the personal information we collect for the following specific purposes:

• Account management — creating and maintaining your ba99p account, verifying your identity, and enabling secure login.
• Transaction processing — handling deposits and withdrawals via your chosen payment method, including bKash, Nagad, Rocket, and local bank transfers.
• Customer support — responding to your queries, resolving account issues, and communicating updates about your account or our services.
• Personalisation — tailoring game recommendations, promotional offers, and platform experience based on your preferences and activity history.
• Fraud prevention and security — detecting and preventing fraudulent transactions, money laundering, underage access, and any other misuse of the platform.
• Legal compliance — fulfilling obligations under applicable laws, responding to lawful requests from authorities, and maintaining records as required by regulation.

3. Payment Information and Financial Data

ba99p supports a range of payment methods popular in Bangladesh, including bKash, Nagad, Rocket, Upay, and direct bank transfers to institutions such as Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. When you make a deposit or request a withdrawal, we collect the necessary transaction details to process your request accurately and securely.

We do not store full payment credentials such as complete mobile banking PINs. Payment data is used exclusively for processing transactions, preventing fraud, and maintaining accurate financial records on your ba99p account. Transaction amounts are displayed in BDT using the ৳ symbol in line with local market convention.

4. Cookies and Tracking Technologies

ba99p uses cookies and similar tracking technologies to enhance your browsing experience, keep you logged in, and understand how players use our platform. Below is a summary of the main cookie types we use:

Essential Cookies

These cookies are required for the ba99p platform to function. They manage your session state, keep you authenticated during your visit, and ensure that your language preference and account settings are saved correctly. You cannot opt out of essential cookies without affecting core functionality.

Analytics Cookies

We use analytics cookies to understand user behaviour patterns on ba99p — for example, which game categories are most popular, how long sessions last, and where users navigate after visiting a particular page. This helps us continuously improve the platform. Analytics data is aggregated and does not personally identify individual players.

Preference Cookies

Preference cookies remember choices you have made on ba99p, such as your selected language (English or Bengali), notification settings, and display preferences. These cookies make your return visits more comfortable by restoring your customised settings automatically.

5. Data Sharing and Disclosure

ba99p does not sell, rent, or trade your personal information to any third party. We may share your data only in the following limited and specific circumstances:

• Service providers — trusted third-party vendors who perform services on our behalf (for example, payment processors, fraud detection services, and analytics providers) are granted access to data strictly necessary for the service they provide, and they are contractually prohibited from using it for other purposes.
• Legal obligations — we may disclose personal information if required by law, court order, or lawful requests from government authorities in Bangladesh or other applicable jurisdictions.
• Business transfers — in the event of a merger, acquisition, or sale of business assets, user data may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.
• Protection of rights — we may share data where necessary to investigate or enforce violations of our Terms & Conditions, prevent fraud, or protect the safety of our users.

All third parties who handle ba99p user data are required to maintain appropriate technical and organisational security measures and to comply with applicable data protection obligations.

6. Data Retention

ba99p retains your personal information for as long as your account remains active, or as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy. Account data, transaction records, and communication history may be retained for a period after account closure to satisfy legal, tax, or regulatory obligations.

When personal data is no longer needed, ba99p securely deletes or anonymises it in accordance with our internal data lifecycle procedures. You may request earlier deletion of your data by contacting our support team — see the Contact section below.

7. Your Rights Regarding Personal Data

As a ba99p user, you have specific rights concerning your personal information. We are committed to honouring these rights promptly and without unnecessary barriers:

• Right of access — you may request a copy of all personal data we hold about you at any time.
• Right of rectification — if any of your personal data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure — you may ask us to delete your personal data, subject to any overriding legal retention obligations ba99p may have.
• Right to restriction — you may request that we limit the processing of your data in certain circumstances, for example while a correction request is being reviewed.
• Right to object — you have the right to object to processing of your data for direct marketing purposes. We will immediately stop sending you promotional communications upon receiving such a request.

To exercise any of these rights, please contact our support team at [email protected]. We aim to acknowledge your request within 48 hours and respond fully within 30 days.

8. Data Security

ba99p implements industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, firewalls, intrusion detection, and restricted internal access controls based on the principle of least privilege.

While we take all reasonable steps to safeguard your data, no system connected to the internet can be guaranteed 100% secure. If you believe your ba99p account has been compromised, please contact our support team immediately so we can take protective action on your behalf.

9. Third-Party Links

The ba99p platform does not contain links to external third-party websites. All navigation on ba99p remains within the platform. In the event that any third-party reference is displayed for informational purposes, ba99p is not responsible for the privacy practices or content of those external parties. We encourage you to review the privacy policies of any external site you visit independently.

10. Age Restriction and Children's Privacy

ba99p is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we discover that a user under 21 has registered an account or provided personal data, we will immediately suspend that account and delete the associated personal data. If you are a parent or guardian and believe your child has accessed ba99p, please contact us at [email protected] without delay.

11. Changes to This Privacy Policy

ba99p reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their account email address. Continued use of the ba99p platform after any changes take effect constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how ba99p protects your information. This policy was last reviewed and updated in January 2026.